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How to Find a Trusty Boiler Engineer and Avoid Scammers

A boiler engineer working

Often, homeowners who search for boiler installers or boiler fitters are dealing with one of three situations: their existing boiler has broken down, their home is being renovated and the heating system needs to be upgraded, or their new home needs a heating system installed. A trusted, qualified boiler installer is essential not just for comfort, but also for safety, efficiency, and long-term cost savings.

We’ll tell you what to look for when looking for boiler installers, what questions to ask, and what red flags to watch out for. Finding the right boiler installer means balancing skill, trust, price, and professionalism. Use platforms to check reviews, always verify certifications, and don’t be afraid to ask detailed questions.

Whether you’re searching for affordable boiler installation or same-day boiler fitting, focus on value-not just new boiler installation cost.

What Heating Engineers Do

There seems to be a confusion between what plumbers and heating engineers do. We can clarify the differences for you so you know what professional you need and in what circumstances.

What is a heating engineer?

They are specialists who are trained to work solely with heating systems. What they can help you with is repairs, replacements, annual checks and maintenance and emergencies. Their work on heating systems includes radiators, thermostats, piping, hot water cylinders and the central heating systems through vents. So, for anything wrong with your heating system, or when a new one has to be installed, you need to call a heating engineer

What does a plumber do?

Plumbers deal with appliances that use water, such as dishwashers, washing machines and of course taps, toilets, sinks. 

Both plumbers and heating engineers can have Gas Safe registration, but for plumbers that doesn’t mean they can work on a gas boiler or a heating system. And if the boiler engineer needs to work with oil boilers, they need an OFTEC certification. “Cowboys” often pretend to be certified plumbers, so it’s a good idea to know how to find a reliable plumber.

What is the Gas Safe Register?

That is the official list of gas safe engineers in the UK, who are qualified to work safely and legally on gas appliances. Only a registered gas engineer is legally allowed to install, maintain, repair and service gas appliances. They can work in residential, commercial and industrial properties and implement solutions for various heating needs.

On 1 April 2009, it replaced the old CORGI registration as the gas registration body in Great Britain and has since been improving and maintaining gas safety in the UK. A Gas Safe registered engineer is qualified to work on all gas appliances in your home, such as domestic gas boilers, gas ovens and cookers, gas hobs, and more.

5 Tips on How to Find a Local Boiler Engineer You Can Trust

Finding a good and reliable gas boiler engineer is crucial to having your heating system set up correctly or having a problem with an existing one fixed. There are many things to consider when looking for and choosing a professional to get the job done. We have prepared 5 tips for you to easily find a gas safe engineer who is certified, experienced and trusted. 

1. Ask friends and family

People you know can help you with a recommended boiler engineer. Your friends, family and colleagues won’t lie to you and will only give you names and companies whom they’ve tried and have been satisfied with. 

2. Ask tradespeople

You can also ask other tradespeople that you know or have worked with on similar jobs for recommendations. They can help you find a local boiler engineer, which is the ideal scenario.

When you’re speaking with companies, ask the tradespeople what they are going to do and even how. If they cannot explain, this means they may not be good at their job or cannot plan ahead, which is a sign that your initial quote will probably change and increase. 

3. Search in directories and rating pages

Usually, there you’ll find honest opinions of people who have found good or bad engineers and you can sort through them with ease. Furthermore, such places offer you the chance to look for professionals in your area.

4. Compare quotes and price rates

After doing some research and selecting a couple of specialists, you can contact them all and get quotes and prices so you can compare them. Such jobs can add up to a substantial cost, so make a smart financial decision.

Choose a quote that’s within your budget so you don’t end up surprised at the end of the service. And do not forget to ask if there are any potentially hidden costs that you may notice later on.

5. Check the testimonials of other customers

You may also check out some testimonials of other customers. Make sure to find them on third-party websites, as they can be reliable. 

What to Ask Before Hiring a Boiler Fitter

Since gas is dangerous to work with, a true professional must handle it. In the right hands, it should be safe, but in the wrong hands, it can get scary quickly. That’s why it’s imperative that you find a certified, vetted and experienced gas engineer. 

Once you’ve found a few candidates, don’t just go with the cheapest quote. Ask these questions first:

  • Are you Gas Safe registered (or equivalent)?
  • How many years have you been installing boilers?
  • What brands or models do you recommend and why?
  • Can you provide a written quote?
  • Do you offer a warranty or guarantee on installation?
  • What’s the total cost including labour, parts, and VAT?
  • Is boiler servicing included or available later?
  • Do you handle old boiler disposal?

Remember: a poor boiler installation can lead to higher bills, constant breakdowns, or even safety issues. Choose experience and trust over the cheapest price.

Red Flags When Hire Boiler Installer

Be cautious if your boiler installer:

  • Refuses to show credentials or license
  • Offers a quote without visiting your home
  • Demands full payment upfront
  • Pressures you to choose a specific brand without options
  • Can’t provide references or reviews

Always check that the installer is qualified, insured, and experienced – especially when dealing with gas systems.

Takeaways

We sincerely hope our tips for choosing a trusted company and avoiding fraud help you. Comparing quotes and looking up testimonials on various sites may seem like a lot of work at first, but it’s crucial. It can save you money and you’ll have peace of mind that your boiler and heating system are in expert hands. 

Also, we suggest that you ask for a complete and detailed written report, signed by the gas boiler engineer who performs the job. Finding a reliable heating services provider shouldn’t be so complicated but it’s necessary. After all, safety is a number one priority and you better take the time to do the research and choose the right specialists for the job.

How to Find a Trusty Boiler Engineer and Avoid Scammers

Need help? Hire the London Property Service experts today by giving us a call on 020 3078 5920.

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