Boiler repairs, done by Gas Safe engineers in London
- Gas safe registered local engineers
- Repair all brands and types of boilers
- A 1-year guarantee on workmanship and parts
- 94% of boiler repairs fixed in one visit
We can fix any boiler type, model and brand, whenever possible, and replace your failing unit if needs be!
The certified engineers at My Plumber can deal with a range of boiler faults. Your technician will arrive to your London property equipped with all the necessary tools to repair the issue.
Low water pressure
A boiler in a good working order should have its pressure set at 1.5 bar (check the built-in gauge). If it falls under 1.0 bar, your appliance is suffering from a faulty part, such as the pressure relief valve, the expansion
You boiler leaks
There could be various reasons behind a boiler leak like a perished seal of the pressure valve or the pump, corrosion on the pipes, or such that are related to poor installation. Hence, it’s always important to have a qualified installer, who can fit and test your water heating unit.
Radiators are not heating properly
The radiators may fail to heat up as it should, due to a buildup of deposits - a problem that can be resolved with a good power flushing of the system. Trapped air in the radiators or a faulty radiator valve can also cause a heating issue with your radiator.
There’s no heating and hot water
This can be caused commonly by the thermostat not being turned up high enough. Other reasons include a leak in your heating system, valve issue, an airlock in the system, no pilot light and more.
There’s hot water but no heating
There’s hot water but no heating - If you have hot water, but the heating is not working, then there could be a problem with the diaphragm, or a fault with the motorised or diverter valve. Trapped air in the system can also cause issues.
The pilot light is going out
A failing thermocouple or gas valve can both cause issues with the pilot light. A broken seal can also lead to the pilot light going out. Last but not least, your pilot light might simply need a good clean.
You can hear banging or kettling noises
A healthy boiler makes noise, but if you notice whistling, popping, rumbling and banging noises, this may indicate that your unit has some faults. Limescale, debris and sludge can accumulate in your boiler and heating system over time (especially if you live in a hard-water area in London). Trapped air can also make your appliance produce some strange noises. A limescale reducer, fitted to your system, as well as a power flush, can help you fix the problem.
Replace your old thermostat if you notice that it fails to work as it should, like it turns off your unit in the wrong time of the day and it shows inaccurate readings. After all every gadget or device has its lifespan, right?
A frozen condensate pipe
In low temperatures, condensing boilers can experience issues, such as the condensate pipe becoming frozen and clogged. This will lead to a malfunctioning boiler, of course.
Your boiler keeps switching off
Another annoying issue with your boiler is when it keeps switching off. The causes? It could be a faulty pump, not circulating the water as it should, air in the system, low water pressure, a blocked condensate pipe, a faulty thermostat or valve, as well as debris buildup.
The professional will follow a few straightforward steps, in order to provide you with the best possible service experience.
- Inspection and diagnostics - the engineer will check your appliance to identify the fault;
- Complete the repair/replace the faulty part - your boiler will be fixed on the same day if possible or another appointment will be arranged;
- Advise you on whether to replace the boiler - if your appliance can’t be fixed, the technician will suggest to you some boiler replacement options;
- Maintenance tips - you can count on the professional’s expert maintenance advice, as well;
- Testing your appliance - at the end of the service, the engineer will perform a test to confirm that the boiler works properly.
If the expert needs to order additional parts for you, he’ll do so and schedule another visit to finish the job. Alternatively, you can source them yourself, of course, before he visits you again.
Appointments 8am - 6pm 6pm - 10pm First Hour £110 £126 Subsequent Half Hours £51 £60 Day Rates £548 - Appointments 8am - 6pm First Hour £128 Subsequent Half Hours £60 Appointments 8am - 6pm First Hour £158 Subsequent Half Hours £75
The minimum appointment time you can book is 1 hour, then we charge on an half hour basis. You always pay only for the actual time spent. If there is any shopping time and extra materials needed they come on top of the initial quote. To give you an accurate estimate for your boiler services, you need to use our online booking form.
When you book a service with us, you can get £300 in credits for 1 year by joining the membership programme, called the Fantastic Club. You see, My Plumber has become part of Fantastic Services - a large and well-known property maintenance service provider in the UK, which has created the club for its many loyal customers.
If you subscribe, you’ll get £30 OFF for 10 different services within 1 year and enjoy various deals and other special perks. Choose from 100+ cleaning and maintenance services and book your service with priority.
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Well, this can be a tricky question but we’ll help you get a clearer picture by focusing on a few factors that can be weighed out before the right decision is made.
When to consider hiring a boiler repair expert?
Is your boiler still in warranty?
If your appliance is in warranty, it makes sense to get any issues with it looked at and fixed by a certified technician, as the boiler is practically quite new. In some cases, however, the boiler can be rather old and problematic, but still in warranty (Bosch and Vaillant boilers come with up to 12-years guarantee). So, depending on the fault it has, an engineer can recommend the right course of action.
Pressure problems with your boiler
Not everyone’s got the time, knowledge and experience to fix water pressure issues with their boiler. For instance, you can only try to follow our expert advice on how to repair a boiler that’s losing pressure, but there’s never a guarantee that you’ll succeed. In that case, you can resort to our boiler repair expertise, as pressure problems rarely call for a boiler replacement.
A qualified plumbing or gas safe registered technician can provide you with cost-effective repair solutions when you’ve encountered small boiler issues. They can be fixed, so there’s no need for you to consider replacing your boiler, even if it’s been serving you for some years now.
Issues with your heating system (radiators)
A certified technician can power flush your radiators if bleeding them, first, has not resolved your heating problem. Often, various hard particles accumulate in the system, which prevent your radiators from heating up properly.
Reasons behind the need of a boiler replacement
You have an old cast-iron boiler that leaks
Cracks in old cast-iron boilers are simply not worth fixing! Consider getting a new modern boiler and dispose of your leaky water heating unit that will just keep causing you problems.
Corrosion causes frequently the need for repairs
The age of your boiler, combined with skipped annual inspections and servicing, can lead to corrosion buildup in the unit. Often, rust appears on the outside of boilers, too. Naturally, it makes sense to replace your boiler in such a case, instead of spending your hard-earned cash on expensive repairs.
If a Gas Safe Registered engineer determines that your boiler has poor combustion, he may advise you that it’s not worth the risk dealing with it, but you better replace your unit with a new one. You see, the problem can lead to your boiler catching fire or leaking lethal carbon monoxide gas. Watch out for signs, such as the pilot light keeps blowing out or there’s some soot on your boiler, and if present, call an expert straight away.
You have an old and rather noisy boiler
Strange noises coming from your boiler could mean that the pump or fan have become faulty. Just consider what’s more cost-effective - to replace those or just get a new, more modern and efficient water heating appliance!
Replace your old boiler and the concealed and potentially dangerous flue with a modern appliance, which comes with a flue that has an inspection hatch, and thus, meets all safety standards. You’ll be most likely advised to do so during your annual boiler inspection.
Your boiler is well out of warranty
Old boilers, which are no longer in warranty, naturally break down more often. Add the lack of original parts, as well as the frequency of issues you have with the unit, and you’re faced with constant expenditures on repairs. Well, it’s time for a new boiler, isn’t it?
Depending on the type of fault your boiler has, the repair work may require specific expertise. A gas boiler repair or service involves working with gas, so only Gas Safe registered engineers are allowed by law to perform any job.
A heating engineer most often works only on heating systems, making him a specialist in this field, rather than general plumbing expert.
If you have problems with blocked pipes and leaks or you need an appliance that uses water to be installed, calling a plumber is the right decision. Many plumbers do possess several plumbing qualifications, and they could be Gas Safe registered too, but this qualification is not required when the problems are not gas related.
My Plumber works with a team of well-trained and Gas Safe certified plumbers ready to solve any boiler and plumbing issue you may have.
- Emergency repairs - We work with experienced engineers, who will do everything possible to fix your boiler on the same day. They are well-familiar with all boiler fault codes and can repair a range of issues, such as your boiler is not heating up, cannot be turned off, the pressure is low, the radiators fail to work, etc. My Plumber provides emergency boiler and heating services, so if you need a specialist as a matter of urgency, don’t hesitate to call.
- Easy online booking - Book online your boiler repair service for a day that suits you the most. My Plumber works 7 days a week, regardless, which means that you can count on our assistance even on a public holiday.
- Guarantees - We offer a 12-month guarantee with every boiler repair service, which covers the workmanship and the replacement parts. So, rest assured that you’ll receive a stellar service every time with us!
- Repairs of all brands - My Plumber’s specialists are Gas Safe Registered engineers, who have a thorough knowledge and expertise. They are members of the Chartered Institute of Plumbing and Heating Engineers (CIPHE) and Trustmark, and can address problems with any type of boiler, regardless of its model and brand.
Will my boiler and heating problem get sorted out in one visit?
The engineer will do their best to repair your boiler issues there and then. However, if an additional part needs to be ordered, he will do it for you and arrange a second appointment to complete the service.
What type of boilers can you fix?
At My Plumber, our expert boiler engineers will have your combi boiler, system boiler or regular boiler fixed safely and efficiently, keeping you and your family warm and safe.
What if something goes not as planned, or the engineer simply can’t remedy my boiler issue?
Well, in the rare case of the professional not being able to deal with your heating or boiler problem, he will notify you straight away, explain to you the reasons behind this, as well as offer you some professional advice on your options. In other words, you may need to get a new boiler instead.
What should I do if I suspect a gas leak from my boiler?
If you smell gas or suspect a leak from any of your gas appliances, you should call 0800 111 999 straight away. It’s a free call that will connect you to the Gas Emergency Services. Also, open the windows and leave the property. Wait nearby for the experts to arrive.
Awards and nominations
Over the past decade the My Plumber's amazing team of skilled plumbers, gas engineers, electricians, and handymen have been recognised by winning awards and being finalists for multiple awards across London.